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General Policies  
CHECK IN : 12:00 – 14:00 
CHECK OUT:  – 12:00 
Late check-out in July & August is charged as a half day stay, if it is more than 2 hours. 
HOW A RESERVATION CAN BE VALID: 
For a reservation being valid is required the 30% of the stay as a prepayment. 
Guarantee by Credit Card or Bank transfer. 
 
Cancellation/Guarantee Policies: 
Hotel cancellation deadline: 15 days prior to check-in. 
Detailed Description of cancellation policy:  
If a reservation is cancelled 1 month before check-in date there is a full refund of the prepayment. If a reservation is cancelled 14 days before check-in, there is a 50% refund of the prepayment. This is valid during Middle and Low Season and during High Season it needs a cancellation to be done 21 days before check-in in order to be refundable the 50% of the prepayment. In case of a cancellation just 1 week before check-in date, there is no refund of the prepayment. 
  
No-show guest:   A withdraw of 50% of the total amount of the stay from the guest’s credit card. 
Early Check-out:   
If someone has to leave earlier from the confirmed check out date, there is a penalty of 50% of the rest days of the stay. EXCEPT if there is a serious health problem or weather conditions. 
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